Support Hub
Help Center
Find answers to frequently asked questions about account settings, KDP publishing rules, billing, and using our AI generators.
🔑 Account & Password
How do I reset my account password?
If you forgot your password, go to the Login screen and click "Forgot password?". Enter your email, and we will instantly send you a recovery link.
Can I change my registered email address?
Yes! Navigate to Account Settings inside your dashboard to securely change your profile email address and name.
💳 Billing & Subscriptions
How do subscription renewals work?
Subscriptions are billed on a recurring monthly or annual basis via Dodo Payments. You can upgrade, downgrade, or cancel your renewal plan at any time.
What is your refund policy?
We offer a 14-day money-back guarantee for unused accounts (less than 20 credits used). Read our full Refund Policy page in the footer for complete details.
🎨 AI Puzzle & Book Generators
What KDP generators do you offer?
We offer specialized AI generators for Coloring Books, Word Search puzzle grids, Trivia Q&As, and Sudoku, along with kids book compilers and cover designers.
Can I sell books generated with magicpaint.io?
Yes! All outlines, illustrations, and compiled PDFs generated on your active plan are 100% royalty-free. You hold full commercial rights to publish and sell them on Amazon KDP.
📦 KDP PDF Formatting & Uploads
What file formats do you output?
Our compiler outputs high-density vector PDFs that are formatted exactly according to Amazon KDP print-bleed guidelines for clean paper printing.
How do I combine outlines into a single book?
Use our PDF Book Compiler in the dashboard to arrange pages, add custom blank borders, select paper sizes, and compile a single book in one click!